WMU Homer Stryker M.D. School of Medicine

Manager, GME Program Support

3 months ago(10/31/2017 12:15 PM)
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Western Michigan University Homer Stryker M.D. School of Medicine is seeking a Manager, GME Program Support.  Responsible for providing organizational leadership and support to the residency program coordinators/administrators for the WMed residency and fellowship programs.  Supervises administrative/clerical assistants. Works closely with the Associate Dean of Graduate Medical Education/DIO and the Director, Resident Affairs.  Assists with program oversight to ensure all programs meet the RRC, department, and institutional requirements.


  • Responsible for the supervision and professional development of all residency program coordinators/administrators and administrative/clerical assistants who are direct reports
  • Manages centralized support services while optimizing efficiency and ensuring smooth administrative operations across programs
  • Oversees resident payroll information in Work Force Ready (WFR) such as new hires, change of status, leave of absence, terminations, etc.
  • Maintains a calendar of all residency related due dates and ensures compliance of on-time completion
  • Coordinates system standardization including processes and sharing of documents between programs
  • Recommends and implements changes to improve quality, effectiveness, and/or productivity of the programs
  • Acts as the primary liaison between residency program coordinators/administrators and the Office of Resident Affairs
  • Attends Graduate Medical Education Committee meetings
  • Ensures residency program coordinators/administrators are informed of changes in accreditation requirements and policies/procedures
  • Chairs the monthly residency program coordinator/administrator’s committee meeting
  • Assists in reviewing the institutional WebADS for accuracy and completeness prior to submission
  • Provides quarterly training opportunities and ongoing workshops for residency program coordinators/administrators (New Innovations, ERAS, CLER, PIF preparation, WFR, etc.)
  • Works with the program directors and the director of Resident Affairs to ensure that all programs meet the RRC, department and institutional requirements
  • Fills in for a residency program coordinator/administrator vacancy or PTO
  • Responsible for training of new residency program coordinators/administrators
  • Develops the annual residency program coordinator/administrator work plan and anticipates project planning for the academic year
  • Develops and implements methods and procedures for accomplishment of short and long-term program initiatives and goals
  • Evaluates the degree to which program objectives are achieved and provides feedback to the program directors
  • Works with department leadership to develop and implement new systems, administrative policies and educational programs
  • Assists in goal setting and developing strategies for the future direction of the programs
  • Availability to work occasional overtime on weekends or evenings to complete time sensitive projects
  • Acquires knowledge for new technology and policy/procedure revisions
  • All other duties as assigned


  • Bachelor's degree with minimum of five years of management and supervisory experience in a healthcare setting or academic setting required
  • Five years of graduate medical education environment experience preferred
  • Broad knowledge of educational functions including the areas of residency education preferred
  • Training Administrators of Graduate Medical Education (C-TAGME) Certification preferred

About Western Michigan University Homer Stryker M.D. School of Medicine


As one of the newer US medical schools, WMed is an exciting environment to pursue an academic career. The medical school is a collaboration of Western Michigan University, which ranks among the 50 largest colleges and universities and among the top 100 national public doctoral universities in the US, and Kalamazoo's two teaching hospitals, Borgess Health and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. The program leading to the MD degree was accredited by the Liaison Committee on Medical Education in 2012, and the inaugural class began in 2014. The School of Medicine Clinics are housed in a modern 60,000 square foot clinical building on the Oakland Drive Campus and are accredited by The Joint Commission with recognition by National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home. The 350,000 square foot educational building on the W.E. Upjohn M.D. Campus located in downtown Kalamazoo underwent a $68 million renovation and expansion project including a state-of-the-art Simulation Center. In 2016, an additional $10 million expansion created two floors supporting clinical and laboratory research, and the Innovation Center on the Parkview Campus became part of the medical school. There are more than 200 residents and fellows in eight residencies and two fellowships accredited by the Accreditation Council for Graduate Medical Education (ACGME). WMed is accredited by the Accreditation Council for Continuing Medical Education (ACCME) for continuing medical education.


Kalamazoo is a wonderful and vibrant city, located midway between Chicago and Detroit. It is a short distance from Lake Michigan, and home to two nationally ranked institutions of higher learning, Western Michigan University and Kalamazoo College. Kalamazoo is known for its community focus and emphasis on access to quality education at all levels. The Kalamazoo Promise is a nationally renowned program in which graduates of Kalamazoo Public Schools receive free tuition to attend public and private colleges in Michigan. At the other end of the educational continuum, the Kalamazoo Ready 4s program ensures that every 4-year-old in Kalamazoo County has the opportunity to attend a high-quality pre-kindergarten program, regardless of ability to pay. Kalamazoo and Michigan provide extensive entertainment and recreational activities, including opportunities to enjoy the outdoors, unique restaurants and shops, and a strong culture supporting the arts.


Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity /Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.

EEO Minorities/Women/Disabled/Protected Veterans



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