WMU Homer Stryker M.D. School of Medicine

Administrative Assistant I - Center for Immunobiology

3 weeks ago(12/28/2017 2:57 PM)
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Western Michigan University Homer Stryker M.D. School of Medicine is seeking an Administrative Assistant I.  Overall provides experience in performing a variety of entry-level administrative duties for one or more specified departments. Exhibits a wide range of knowledge and skills of organizational policies and procedures. Demonstrates customer service principles and practices. Directly leads and supplies information to the general public, clients and customers. Ability to apply communication skills verbally and in writing to all inquiries. Effectively able to problem solve administrative problems and inquires. Proficient in grammar, composing, editing and proofreading various documents. Acquires knowledge to implement departmental administrative practices.



  • Answers and directs all incoming calls.
  • Welcomes and directs visitors to the organization
  • Provides administrative assistance responsibilities. Including retrieving mail daily, scheduling and coordinating meetings upon requests.
  • Responsible for setting up meetings prior to arrival, developing meeting agendas, attending meetings, preparing and distributing meeting minutes.
  • Works on assignments which are routine in nature, requiring limited judgment.
  • Consults with supervisor on difficult issues
  • Supports event planning for department, under direct supervision.
  • Sorts and distributes department mail.
  • Responsible for departmental communications.
  • Maintains equipment and reports any malfunctions.
  • Supports and assists with department interview and orientation process for new staff. Including scheduling of interviews, creating specific orientation manuals, maintaining employee records and training requirements as required by accrediting bodies.
  • Organizes and maintains required forms for specified department, as required by accrediting agencies.
  • Assists with maintaining portal pages, department documents and updates digital signage.
  • Organizes and maintains department files electronically and by paper.
  • Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
  • Acquires knowledge for new technology and policy/procedure revisions.
  • All other duties as assigned.

Interpersonal Requirements:

  • Exhibits a commitment to the values expressed in the medical school mission, vision and values; Educational Pledge; Code of Professional Conduct; and building a supportive learning and working environment with a positive attitude at the work place and toward their job.
  • Demonstrates excellent interpersonal skills and ability to interact in a positive and helpful manner with all constituents both internally and externally in a culture of collaboration, innovation, and accountability.
  • Ability to work effectively on group projects with internal and external customers in a collaborative manner.
  • Applies knowledge of principles and process for providing exemplary stakeholder service and support. This includes assessment of stakeholder needs, meeting quality standards for services, and evaluation of stakeholder satisfaction.
  • Maintains the confidentiality of all patient, employee, physician, student, and institutional information.



  • Associates Degree preferred, plus minimum of a year or more administrative assistant or related experience.
  • Knowledge and proficiency in word processing and file management using Microsoft Office and other software required by the department.
  • Knowledge and proficiency in grammar and spelling skills.
  • Ability to effectively communicate with others verbally and in writing.
  • Knowledge of administrative and clerical procedures
  • Knowledge of customer service principles and practices.
  • Demonstrates the ability to recognize priorities in organization of work flow.
  • Able to perform duties independently, with a minimal need for direct supervision.

About Western Michigan University School of Medicine


As one of the newer US medical schools, WMed is an exciting environment to pursue an academic career. The medical school is a collaboration of Western Michigan University, which ranks among the 50 largest colleges and universities and among the top 100 national public doctoral universities in the US, and Kalamazoo's two teaching hospitals, Borgess Health and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. The program leading to the MD degree was accredited by the Liaison Committee on Medical Education in 2012, and the inaugural class began in 2014. The School of Medicine Clinics are housed in a modern 60,000 square foot clinical building on the Oakland Drive Campus and are accredited by The Joint Commission with recognition by National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home. The 350,000 square foot educational building on the W.E. Upjohn M.D. Campus located in downtown Kalamazoo underwent a $68 million renovation and expansion project including a state-of-the-art Simulation Center. In 2016, an additional $10 million expansion created two floors supporting clinical and laboratory research, and the Innovation Center on the Parkview Campus became part of the medical school. There are more than 200 residents and fellows in eight residencies and two fellowships accredited by the Accreditation Council for Graduate Medical Education (ACGME). WMed is accredited by the Accreditation Council for Continuing Medical Education (ACCME) for continuing medical education.

Kalamazoo is a wonderful and vibrant city, located midway between Chicago and Detroit. It is a short distance from Lake Michigan, and home to two nationally ranked institutions of higher learning, Western Michigan University and Kalamazoo College. Kalamazoo is known for its community focus and emphasis on access to quality education at all levels. The Kalamazoo Promise is a nationally renowned program in which graduates of Kalamazoo Public Schools receive free tuition to attend public and private colleges in Michigan. At the other end of the educational continuum, the Kalamazoo Ready 4s program ensures that every 4-year-old in Kalamazoo County has the opportunity to attend a high-quality pre-kindergarten program, regardless of ability to pay. Kalamazoo and Michigan provide extensive entertainment and recreational activities, including opportunities to enjoy the outdoors, unique restaurants and shops, and a strong culture supporting the arts.


Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity /Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.

EEO Minorities/Women/Disabled/Protected Veterans



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