WMU Homer Stryker M.D. School of Medicine

  • Manager, GME Program Support

    Job Locations US-MI-Kalamazoo
    Posted Date 4 weeks ago(4 weeks ago)
    Job ID
    # of Openings
    Target Salary
  • Overview

    Western Michigan University Homer Stryker M.D. School of Medicine is seeking a Manager, GME Program Support.  Responsible for providing organizational leadership and support to the residency program coordinators/administrators for the WMed residency and fellowship programs.  Supervises administrative/clerical assistants. Works closely with the Associate Dean of Graduate Medical Education/DIO and the Director, Resident Affairs.  Assists with program oversight to ensure all programs meet the RRC, department, and institutional requirements.


    • Responsible for the supervision and professional development of all residency program coordinators/administrators and administrative/clerical assistants who are direct reports
    • Manages centralized support services while optimizing efficiency and ensuring smooth administrative operations across programs
    • Oversees resident payroll information in Work Force Ready (WFR) such as new hires, change of status, leave of absence, terminations, etc.
    • Maintains a calendar of all residency related due dates and ensures compliance of on-time completion
    • Coordinates system standardization including processes and sharing of documents between programs
    • Recommends and implements changes to improve quality, effectiveness, and/or productivity of the programs
    • Acts as the primary liaison between residency program coordinators/administrators and the Office of Resident Affairs
    • Attends Graduate Medical Education Committee meetings
    • Ensures residency program coordinators/administrators are informed of changes in accreditation requirements and policies/procedures
    • Chairs the monthly residency program coordinator/administrator’s committee meeting
    • Assists in reviewing the institutional WebADS for accuracy and completeness prior to submission
    • Provides quarterly training opportunities and ongoing workshops for residency program coordinators/administrators (New Innovations, ERAS, CLER, PIF preparation, WFR, etc.)
    • Works with the program directors and the director of Resident Affairs to ensure that all programs meet the RRC, department and institutional requirements
    • Fills in for a residency program coordinator/administrator vacancy or PTO
    • Responsible for training of new residency program coordinators/administrators
    • Develops the annual residency program coordinator/administrator work plan and anticipates project planning for the academic year
    • Develops and implements methods and procedures for accomplishment of short and long-term program initiatives and goals
    • Evaluates the degree to which program objectives are achieved and provides feedback to the program directors
    • Works with department leadership to develop and implement new systems, administrative policies and educational programs
    • Assists in goal setting and developing strategies for the future direction of the programs
    • Availability to work occasional overtime on weekends or evenings to complete time sensitive projects
    • Acquires knowledge for new technology and policy/procedure revisions
    • All other duties as assigned


    • Bachelor's degree with minimum of two to three years of management and supervisory experience in a healthcare setting or academic setting required (or equivalent work experience). 
    • Two years of graduate medical education environment experience required; five years preferred.
    • Broad knowledge of educational functions including the areas of residency education preferred.
    • Training Administrators of Graduate Medical Education (C-TAGME) Certification preferred.  Willingness to obtain certification is required.

    About Western Michigan University Homer Stryker M.D. School of Medicine


    As one of the newer US medical schools, WMed is an exciting environment to pursue an academic career. The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching hospitals, Borgess Health and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is fully accredited by the Liaison Committee on Medical Education (LCME) and also by the Higher Learning Commission (HLC). The inaugural medical student class graduated in 2018 after completing an innovative, patient-centered four-year curriculum that prepares them to be exceptional clinicians, leaders, educators, advocates, and researchers of tomorrow. There are more than 200 residents and fellows in ten residencies and three fellowships accredited by the Accreditation Council for Graduate Medical Education (ACGME). WMed has Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education (ACCME). The School of Medicine Clinics are housed in a modern 60,000 square foot clinical building on the Oakland Drive Campus and are accredited by The Joint Commission with recognition by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home. The 350,000 square foot educational building on the W.E. Upjohn M.D. Campus located in downtown Kalamazoo underwent a $78 million renovation and expansion project including two laboratory research floors and a state-of-the-art Simulation Center that is accredited by the Society for Simulation in Healthcare. The Innovation Center on the Parkview Campus is a life science, technology, and engineering incubator serving the earliest startups to maturing companies with laboratory, office and conference space, access to core scientific equipment and expertise, and a wide range of support services.


    Kalamazoo is a wonderful and vibrant city, located midway between Chicago and Detroit. It is a short distance from Lake Michigan, and home to two nationally ranked institutions of higher learning, Western Michigan University and Kalamazoo College. Kalamazoo is known for its community focus and emphasis on access to quality education at all levels. The Kalamazoo Promise is a nationally renowned program in which graduates of Kalamazoo Public Schools receive free tuition to attend public and private colleges in Michigan. Kalamazoo and Michigan provide extensive entertainment and recreational activities, including opportunities to enjoy the outdoors, unique restaurants and shops, and a strong culture supporting the arts.


    Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.


    EEO Minorities/Women/Disabled/Protected Veterans.


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