WMU Homer Stryker M.D. School of Medicine

  • RN Diabetic Nurse Educator

    Job Locations US-MI-Kalamazoo
    Posted Date 4 weeks ago(11/18/2019 8:15 AM)
    Job ID
    # of Openings
    Clinical Staff
    Target Salary
  • Overview

    Western Michigan University Homer Stryker M.D. School of Medicine is recruiting a Registered Nurse Diabetic Nurse Educator. Responsible for providing professional nursing care to patients via telephonic assessment and triage.  Works collaboratively with physicians and other health care workers to provide ambulatory patient care and to facilitate medical education. Functions as a resource and primary point of contact for patients, healthcare staff and community resources.  Provides direct specialist patient care and education, and coordinates specialty care for outreach clinics throughout WMed.


    • Refers abnormal lab work to physician for appropriate follow up.
    • Calls in prescription refills.
    • Facilitates the education of residents, medical students and other health care disciplines.
    • Discuss day to day issues with team leader for resolution.
    • Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
    • Acquires knowledge for new technology and policy/procedure revisions.
    • All other duties as assigned.

    Specific clinic nurse responsibilities:

    • Provides care for all nurse visits and provides initial data gathering for all post hospital discharge visits.
    • Receives and manages verbal and telephone orders.
    • Initiates and/or oversees all intravenous medications/fluids.
    • Precepts students from schools of nursing as designated in established contracts.
    • Provides nursing leadership and knowledge in emergency care situations.
    • Assists other team members in resolving patient care problems, supplementing patient teaching regarding medication, healthcare issues and available resources.
    • Directs patient flow and room assignments.
    • Collects patient information pertinent to physician visit or procedure.
    • Assists physicians and team with treatment, tests, and orders.
    • Performs waived testing.
    • Administers ordered medication as approved.
    • Documents patient care and actions per clinic standard.

    Specific phone triage responsibilities (As appropriate):

    • Utilizes age specific protocol manuals designed for patient assessment.
    • Performs telephonic patient assessment for all ages.
    • Documents call processing in the EMR and/or paper medical record.
    • Schedules urgent appointments and extended hours clinic appointments; may make or direct other appointments; all in accordance with scheduling guidelines.
    • Assists in continuity of patient care by proper transfer of patient information.
    • Participates in the revision and maintenance of protocol manuals and clinic specific scheduling guidelines.

    Specific diabetes education responsibilities:

    • Provides the diabetic patient population with hands-on nutritional care and diabetic education.
    • Participates as a team member for the high risk diabetic population.
    • Educates primary care residents regarding total care of diabetic patients.
    • Reviews patient informational materials and updates as needed.



    • Bachelor’s degree in Nursing preferred.
    • Two years’ experience in healthcare setting.
    • Two years’ experience in phone triage for telephonic position required, three years’ experience preferred.
    • Current Michigan license.
    • Current Certification as Diabetes Educator.
    • Knowledge and ability to use the electronic medical record (EMR).
    • Demonstrates the ability to recognize priorities in organization of work flow.
    • Able to perform duties independently, with a minimal need for direct supervision.

    About Western Michigan University Homer Stryker M.D. School of Medicine


    As one of the newer US medical schools, WMed is an exciting environment to pursue an academic career. The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching hospitals, Ascension Borgess Health and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is fully accredited by the Liaison Committee on Medical Education (LCME) and also by the Higher Learning Commission (HLC). The inaugural medical student class graduated in 2018 after completing an innovative, patient-centered four-year curriculum that prepares them to be exceptional clinicians, leaders, educators, advocates, and researchers of tomorrow. There are more than 200 residents and fellows in ten residencies and three fellowships accredited by the Accreditation Council for Graduate Medical Education (ACGME). WMed has Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education (ACCME). The School of Medicine Clinics are housed in a modern 60,000 square foot clinical building on the Oakland Drive Campus and are accredited by The Joint Commission with recognition by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home. The 350,000 square foot educational building on the W.E. Upjohn M.D. Campus located in downtown Kalamazoo underwent a $78 million renovation and expansion project including two laboratory research floors and a state-of-the-art Simulation Center that is accredited by the Society for Simulation in Healthcare. The Innovation Center on the Parkview Campus is a life science, technology, and engineering incubator serving the earliest startups to maturing companies with laboratory, office and conference space, access to core scientific equipment and expertise, and a wide range of support services.


    Kalamazoo is a wonderful and vibrant city, located midway between Chicago and Detroit. It is a short distance from Lake Michigan, and home to two nationally ranked institutions of higher learning, Western Michigan University and Kalamazoo College. Kalamazoo is known for its community focus and emphasis on access to quality education at all levels. The Kalamazoo Promise is a nationally renowned program in which graduates of Kalamazoo Public Schools receive free tuition to attend public and private colleges in Michigan. Kalamazoo and Michigan provide extensive entertainment and recreational activities, including opportunities to enjoy the outdoors, unique restaurants and shops, and a strong culture supporting the arts.


    Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.


    EEO Minorities/Women/Disabled/Protected Veterans.


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