WMU Homer Stryker M.D. School of Medicine


Job Locations US-MI-Kalamazoo
Posted Date 4 days ago(6/15/2021 9:21 AM)
Job ID
# of Openings
Clinical Staff
Target Salary
13.50 - 15.70


Western Michigan University Homer Stryker M.D. School of Medicine is recruiting for a full-time Registration/Scheduler within our clinics. Responsible for answering and directing incoming calls; scheduling and/or rescheduling clinic appointments; registering patients into the computer system.


  • Answers and directs department phone calls.
  • Schedules and reschedules clinic appointments.
  • Enters patient demographic, referral, and insurance information into the EMR.
  • Generates daily reports.
  • Verifies eligibility of managed care patients and collects copays.
  • Checks and updates referral information.
  • Sorts and distributes department mail.
  • Provides information to patients regarding billing processes and procedures.
  • Manages patient requests for refills, referrals, lab/diagnostic results, etc.
  • Manages patient portal requests.
  • Monitors office supplies and reorders items as needed.
  • Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
  • Acquires knowledge for new technology and policy/procedure revisions.
  • All other duties as assigned.


  • High school diploma or equivalency plus minimum one year experience of data entry and receptionist experience or equivalent amount of formal training.
  • Knowledge and proficiency in grammar and spelling skills.
  • Ability to effectively communicate with others verbally and in writing.
  • Knowledge and proficiency of EMR, Medifax, Access, WebDenis system, CHAMPS, and internet as required by department.
  • Knowledge of basic word processing and file management using Microsoft Word and functions on the EMR.
  • Knowledge of basic medical terminology.
  • Ability to operate automated standard office equipment such as multi-line phone system, copier, fax machine, shredder, etc.
  • Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately.

About Western Michigan University Homer Stryker M.D. School of Medicine


As one of the newer U.S. medical schools, WMed is an exciting environment to pursue an academic career. The medical school is a collaboration of Western Michigan University (WMU) and Kalamazoo's two teaching health systems – Ascension Borgess and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income.  


WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The inaugural medical student class graduated in 2018 after completing an innovative, patient-centered, four-year curriculum that prepared them to be exceptional clinicians, leaders, educators, advocates, and researchers of tomorrow. WMed also offers three Master of Science degree programs in Biomedical Sciences, Clinical Informatics, and Medical Engineering.  


More than 200 residents and fellows train in ten residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. WMed residents and fellows serve patients throughout southwest Michigan in affiliate hospitals and in the WMed Health outpatient clinics. 


To support its mission to educate and inspire lifelong learners, WMed has Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education. 


WMed Health is the clinical practice of the medical school with more than 330 providers (including residents and fellows) offering comprehensive primary care and specialty services. Housed in several locations throughout Kalamazoo and Portage, WMed Health is accredited by The Joint Commission with certification as a Primary Care Medical Home. The Department of Pathology faculty serve as the Office of the Medical Examiner for multiple counties in Michigan. 


The 350,000 square foot educational building on the W.E. Upjohn M.D. Campus located in downtown Kalamazoo underwent a more than $78 million renovation and expansion including two laboratory research floors, forensic pathology lab, and a state-of-the-art Simulation Center that is accredited by the Society for Simulation in Healthcare.  


WMed is building upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, WMed ForenTox, Research Histology Lab, Innovation Center, Division of Epidemiology and Biostatistics, and Human Research Protection Program contribute to WMed’s advancement of knowledge through innovation and discovery. 


Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.


EEO Minorities/Women/Disabled/Protected Veterans.


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